Unit11Apps.com - Website Privacy notice Unit11Apps.com is a website domain owned by Robb Research Ltd, a company registered in England and Wales with company number 06362286. Unit11Apps is the name under which we provide Apps to the Apple and Amazon App stores. In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’.
You can get hold of us regarding Unit11Apps issues by emailing us at firstname.lastname@example.org
As stated above Unit11Apps.com only sells Apps via the Amazon and Apple App stores. This website is the reference used in these App stores to obtain support for Unit11 Apps. As Unit11 Apps focus on young children’s education we do not employ in App sales or advertising in any of our Unit11 Apps. This means that during purchase via the App stores we do not collect any information on anyone who purchases Apps from Unit11Apps and neither Apple nor Amazon provide us with that information.
The only personal data Unit11Apps.com does receive is from support request emails received via email@example.com
We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.
We do not have a dedicated Data Protection Officer for Unit11Apps, but if you have any questions about this privacy notice or issues arising from it then you should contact ‘The Director’ via firstname.lastname@example.org, he is responsible for matters relating to data protection at our organisation, including any matters in this privacy notice.
Please note we may update this privacy notice from time to time. This version was last updated on 1 Apr 2023.
1. Key Definitions
The key terms that we use throughout this privacy notice are defined below, for ease:
Data Controller: under UK data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used. This will be the Director of Unit11Apps contactable via support@Unit11Apps.com.
Personal Information: in this privacy notice we refer to your personal data as ‘personal information’. ‘Personal information’ means any information from which a living individual can be identified. It does not apply to information which has been anonymised.
2. Details of personal information which we collect and hold about you
2.1. Set out below are the general categories and details of retention periods in relation to those categories and in each case the types of personal information which we collect, use, and hold about you:
a) Identity Information. Types of Personal Data in this category: This is information relating to your identity such as your name used in any email you send to us. This data is retained within our secure email system for 1 year.
b) Contact Information. Types of Personal Data in this category: This is normally just an email address, we never ask for names, telephone numbers, gender, age, or any other personal data as long as we have enough information to respond to your query. This data is retained within our secure email system for 1 year.
c) Other Information. Types of Personal Data in this category: Technical Device information. As the support emails are likely to deal with App performance related issues, we may ask for technical details of the device you are using [phone, iPad, pc etc] and the circumstances under which the issue occurs [when I do this etc]. This information is also retained within the secure email system for 1 year.
3. No Subsequent Contact! We never use any email addresses we receive via our support email address in any marketing campaign. Also, we will never contact you using your email address other than regarding the issue you raised via email@example.com.
4. Cookies. Like all websites, the Unit11Apps.com does use Essential Cookies and visitors to the website and in accordance with GDPR regulations are given the option of accepting or rejecting cookies before entering the site for the first time. Essential cookies are described more fully below.
ESSENTIAL COOKIES. Essential cookies or strictly necessary cookies are cookies that are essential for a website to function correctly. These cookies are necessary to provide an online service on a website or used solely to carry out or facilitate the transmission of communications over a network. Without them, visitors of a website may not be able to access the various functionalities of the website. Examples of essential cookies include:
• Session cookies that keep users logged in on a website
• Persistent cookies that save the user’s preferences such as language
• Cookies that remember items saved to a shopping cart [For information only: Unit11Apps does not employ a shopping cart]
Essential cookies are automatically placed on your computer or device when you access a website as they are exempt from the requirement of consent as per the GDPR (General Data Protection Regulation) and ePrivacy Directive.